YOUR PATH TO A HAPPIER, HEALTHIER LIFE STARTS HERE
Compassionate Calgary
Counselling
Services for Your Mental Well-Being
Privacy Policy
Introduction
At Inhale Exhale Counselling and Consultation Services, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable laws and the standards of practice for psychology professionals in Canada.
Collection of Personal Information
We collect personal information directly from you through various means, including but not limited to, in-person consultations, telephone conversations, emails, and through our website contact forms.
The types of personal information we may collect include:
Contact details (name, phone number, email address)
Health information relevant to your care
Information related to your mental health and treatment goals
Payment details for billing purposes
Use of Personal Information
The personal information we collect is used to:
Provide you with psychological services
Communicate with you about appointments and services
Maintain accurate records of your care
Comply with legal and regulatory requirements
Improve our services through feedback and assessments
Disclosure of Personal Information
Your personal information is kept confidential and will only be disclosed to third parties with your consent or as required by law. Situations where we may disclose your information include:
To other healthcare providers involved in your care
To insurers for billing purposes
In response to a legal requirement or court order
To protect your safety or the safety of others
Storage and Protection of Personal Information
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. All electronic records are stored on secure servers, and physical records are kept in locked facilities. Access to your personal information is restricted to authorized personnel only.
Retention of Personal Information
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal and regulatory obligations. Once your information is no longer required, it will be securely destroyed.
Your Rights
You have the right to:
Access your personal information and request corrections if necessary
Withdraw your consent to the collection and use of your personal information
Lodge a complaint if you believe your privacy rights have been violated
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact Brittany Williams at:
Inhale Exhale Counselling and Consultation Services
602 16 Ave NW #214, Calgary, AB T2M 0J7